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Acuity booking case study
Pretty Little Sirens
An on-brand path from choosing a service to booking.
The client's branding, service details, appointment options, and policies come together in one connected Acuity experience.
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The project
More than the welcome screen.
Tru Elite Connect customized the branded Acuity booking template and banners using the client's branding, then configured the service and appointment settings behind the experience. The work covered how clients choose a service, share their preferences, review policies, and receive booking messages.
01
A booking experience that reflects the brand
- Customized the Acuity booking template using the client's existing branding
- Created branded welcome and service banners
02
Services and appointment details, organized
- Configured service categories, prices, durations, and descriptions
- Set appointment buffers and availability
- Configured service options and add-ons
03
The information clients need before booking
- Configured intake questions and consent
- Set booking policies and cancellation/rescheduling rules
04
The details beyond the booking screen
- Configured confirmation emails, reminders, and follow-ups
- Tested the customer flow before handoff
Inside the booking experience
The real screens. The connected details.
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